Incident Management

Disturbance management: Serious disruptions in operating processes and technical systems can have a significant impact on the smooth operation of the building and the long-term economic success of real estate. We minimize such disruptions for our customers and thus also the risks of effects on user comfort, basic usability and commercial success. We have specialists who can be on site within a very short time to rectify faults quickly and professionally - around the clock. Our Systems ixHaus Plus is used as a working tool and the Casavi module as a digital communication platform between tenants, owners, technicians, caretakers and property management.